Grievance Redressal
Mechanism for Grievance Redressal
Tara Devi Harakh Chand Kankaria Jain College has created a mechanism for redressal of students' and staff's grievances related to college matters.
Committee Members:
- Dr. Mausumi Singh (Sengupta) - Principal and Chairperson
- Dr. Asit Kumar Mondal (Member Teacher)
- Dr. Shonima Talapatra Ghosh (Member Teacher)
- Smt. Purnima Mukherjee (Member Non-Teaching)
- Sri Rajeev Mishra (Member Non-Teaching)
Functioning of Grievance Redressal Committee (GRC):
- The students and staff can lodge their grievance through online mechanism by writing a mail to grievance@thkjaincollege.ac.in OR the students and staff can also put their grievances in the suggestions/complaint box placed in the corridor on the ground floor of the College
- No Anonymous request will be considered for redressal
- GRC shall consider only individual grievances of specific nature of students and staff and will not consider any grievance of collective nature raised by more than one employee/student
- The redressal cell will convene meetings whenever required
- GRC shall consider redressing of grievances within a reasonable time
- Strict confidentiality of the grievant/victim is ensured throughout the redressal process and thereafter